DWS Groundworks Limited – Privacy Policy
Last updated: 29.01.2026
1. Introduction
DWS Groundworks Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, or engage our services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
Company name: DWS Groundworks Limited
Registered address: Gatcombe House, Copnor Road, Portsmouth, PO3 5EJ
Email: info@dwsgroundworks.co.uk
Telephone: 023 9355 3084
DWS Groundworks Limited is the Data Controller responsible for your personal data.
3. Personal Data We Collect
We may collect and process the following personal data:
a) Information you provide to us
Name
Company name
Email address
Telephone number
Postal address
Enquiry details or project information
Any information you provide via contact forms or email
b) Automatically collected data
IP address
Browser type and version
Device and operating system
Pages visited and website usage data
Cookies and similar technologies (see Cookie Policy)
c) Contractual and business data
Project details
Invoices and payment records
Correspondence relating to contracts or quotations
Note: We do not store debit or credit card details. Payments are processed securely via third-party providers.
4. Lawful Basis for Processing
We only process personal data where the law allows us to do so. Our lawful bases include:
| Purpose | Lawful Basis |
|---|---|
| Responding to enquiries | Legitimate interests |
| Providing quotations and services | Contract |
| Managing contracts and projects | Contract |
| Accounting and tax records | Legal obligation |
| Website analytics | Legitimate interests / Consent |
| Marketing communications | Consent |
5. How We Use Your Data
We use personal data to:
Respond to enquiries and requests
Provide quotations and groundworks services
Manage projects and contractual obligations
Communicate with clients and suppliers
Improve website performance and usability
Maintain security and prevent fraud
Meet legal, accounting, and regulatory requirements
We do not sell personal data to third parties.
6. Sharing Your Personal Data
We may share personal data with:
Professional advisers (accountants, insurers, legal advisers)
IT and website service providers
Payment and banking providers
HMRC or other authorities where legally required
All third parties are required to protect your data and use it only for agreed purposes.
7. International Transfers
We do not routinely transfer personal data outside the UK.
If data is transferred internationally, appropriate safeguards (such as UK adequacy decisions or Standard Contractual Clauses) will be in place.
8. Data Retention
We retain personal data only for as long as necessary:
Enquiries: up to 12 months
Client and contract records: up to 7 years
Accounting records: 7 years (legal requirement)
Marketing data: until consent is withdrawn
Data is securely deleted or anonymised once no longer required.
9. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict processing
Object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://ico.org.uk
To exercise your rights, contact: {Insert email}
10. Data Security
We implement appropriate technical and organisational measures, including:
Secure servers
Access controls
Data minimisation
Regular security reviews
While we take reasonable precautions, no online system is completely secure.
11. Third-Party Links
Our website may include links to external websites.
We are not responsible for their privacy policies or content.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
The most current version will always be available on our website.
DWS Groundworks Limited – Cookie Policy
1. What Are Cookies?
Cookies are small text files placed on your device to help websites function correctly, improve performance, and provide analytics.
2. Cookies We Use
a) Strictly Necessary Cookies
These are required for the website to function properly and cannot be disabled.
b) Analytics Cookies
Used to understand how visitors interact with our website (e.g., page views, traffic sources).
These cookies are only set with your consent.
c) Functionality Cookies
Remember preferences such as language or settings (if applicable).
d) Marketing Cookies
We do not currently use marketing or advertising cookies.
If this changes, consent will be obtained.
3. Cookie Consent
When you visit our website, you will see a cookie banner allowing you to:
Accept all cookies
Reject non-essential cookies
Manage cookie preferences
Non-essential cookies are only used with your explicit consent, in line with PECR and UK GDPR.
4. Managing Cookies
You can control or delete cookies through your browser settings at any time.
Disabling cookies may affect website functionality.
5. Third-Party Cookies
Some embedded content or tools may set third-party cookies.
These are governed by the third party’s own privacy policies.
6. Updates to This Cookie Policy
This policy may be updated to reflect legal or technical changes.